Frequently Asked Questions

The Access Health Pass, also called the “Membership” , allows you to obtain value-added services and increased provider accessibility.  

Value-added services include educational webinars about health topics of substantial interest (resuming September 2025) and  new,  late 2025 offering Advanced Cardiovascular Testing (echocardiography, carotid ultrasound and screening for abdominal aortic aneurysms) when clinically relevant  and discounted Galleri cancer testing.

Enhanced provider accessibility incudes: weekend sick visits, virtual visits, prioritized physicals ahead of our typical 3-4 month wait time for physicals; an effort to match you to your designated provider for sick visits whenever possible, and review of laboratory results directly with your provider

The Annual Fee is not a covered benefit under any health insurance plans.

Note that payment of the Annual Health Pass/Membership fee is not a prerequisite for receiving medical care at Access Health Members and the one-on-one care of all patients regardless of membership status is identical.

Our goal is to make the program fee affordable for patients. The Annual Fee is $300 per person.

The price of the program is less than an annual cable TV bill, the cost of a single visit with a private psychiatrist (the overwhelming majority of whom do not take commercial insurance or Medicare), and often, a single night out with family or a significant other in Manhattan.

There are no family programs/discounts.

No, unfortunately. All $250 grandfathered fees since 2022-2023 will end in December 2025, and the fee will graduate to $300 for everyone.

Membership, as above, is not an absolute requirement. In addition, we have a limited number of partial scholarships available for those who want to be Members, but for whom the price is prohibitive. Finally, all members of the clergy and all full-time teachers are entitled to free Membership upon request.

If, after a period of time, you decide the Membership isn’t right for you, there will be a pro rata return of your fee minus a $50 Termination Fee (to cover our administrative costs with Hint Health). However, you will no longer ever be eligible for obtaining membership in the future. Of course, your one-on-one care will never change.

Our goal is to stop accepting membership enrollment when 50% of our individual patients are Members.

Your care will be assumed by an on-call provider, so that if an urgent need arises, you’ll always get the care you need. Of note, if your provider is not on vacation, he or she is ALWAYS on call for you, every night and even on weekends.  This is a highly unusual feature of our practice.

You should check with your benefits administrator, but in our experience, membership fees are rarely, if ever, covered by an HAS or FSA plan.

Membership fees are never covered by your commercial insurance or Medicare.  Every member will be asked  to sign an  Advance Beneficiary Notice  (ABN) recognizing that the services provided as a member are considered “non-covered” services under your  and our contracts with the insurer.

No. This is not a replacement for insurance; in order for you to be seen at Access Medical, you need to be covered by an insurer with whose plan we participate, even if you are a Member.

No.  Many patients confuse the two programs; the Concierge plan is very different from the Membership/Access Health Plan. Concierge patients can text or call their providers on the providers’ cell phone 24-7; Members cannot. There are other major differences between the programs as well. 

Yes. If you don’t notify us more than 30 days prior to the expiration of the Membership year, your Membership will be automatically renewed. You may still cancel at any time, but you will be subject to the $50 Termination Fee noted above.